Flexi is one of the loan features on the PalmPay app that allows users to buy data and airtime on credit. The Flexi, otherwise known as the Flexible Loan, is automatically enabled by default when you are qualified for it. This makes it be in use whenever you want to buy airtime or data on your PalmPay app.
If you don’t take note of the wallet balance you’re using to pay for your airtime or data, you will end up using Flexi to buy airtime or data. And when the amount of Flexi credit accumulates on your PalmPay account, you will start to receive calls from PalmPay agents informing you about your outstanding debt.
This will leave you in a situation whereby you will be wondering when you will obtain a loan from PalmPay. But immediately you log in to your account, you will realize the flexi credit with interest accumulated.
This is the major reason many PalmPay users are looking for ways to opt out of the loan program on the finance app. In this article, I’m going to walk you through the easy method to opt out of PalmPay’s Flexi Credit.
How to cancel Flexi on PalmPay
Follow these steps to stop Flexi credit on your PalmPay app:
- Log in to your “PalmPay App” and click on “Loan.”
- Swipe to “Flexi Credit” and see if you’re eligible.
- If you’re eligible, kindly switch from “Flexi Credit” to “Wallet Balance” when you’re about to pay for airtime or data.
- Better still, you can contact the PalmPay customer support team via the app and request for Flexi credit to stop.
How to Reactivate Flexi on PalmPay
In another case wherebyyou want to reactivate the Flexi credit on your PalmPay app, kindly follow these steps to reactivate it and start paying bills on credit.
- Log in to your PalmPay account and navigate to the “Loan” section.
- Swipe to “Flexi Credit” and check if you’re eligible.
- Once you’re eligible, you will be able to use it to pay bills on the checkoutpage.
In a nutshell, flexi credit and flexi cash loans are with their interest rates. For instance. Palmpay Flexi Credit is absolutely interest-free as long as you pay back on the due date. This is a mini loan that you can use to pay bills within the PalmPay app. The loan is automatically enabled, causing confusion to users.
